Civicfog (“we”, “our”, “us”) values your privacy and is committed to protecting your personal data in line with applicable laws and regulations, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website.
By accessing or using Civicfog, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information You Provide
- Name, email address, or phone number (if you contact us directly).
- Information you provide when subscribing to newsletters or submitting forms.
b) Automatically Collected Information
- IP address, browser type, operating system.
- Usage data such as pages visited, time spent on the site, and interactions.
- Cookies and similar technologies (see Section 6).
c) Third-Party Data
If you interact with Civicfog via third-party platforms (e.g., social media), we may collect information in accordance with those platforms’ privacy settings.
2. How We Use Your Information
We use your information to:
- Provide and maintain our website.
- Improve user experience and tailor content.
- Respond to enquiries, feedback, or requests.
- Send newsletters and updates (if you subscribe).
- Monitor and analyse website performance.
- Comply with legal obligations.
3. Legal Basis for Processing
Under UK GDPR, we process your data based on:
- Consent – when you subscribe to our newsletter or agree to cookies.
- Legitimate interests – for improving our services and ensuring website security.
- Legal obligations – where processing is required by law.
4. Data Sharing & Disclosure
We do not sell your personal data. However, we may share information with:
- Service providers (e.g., hosting, analytics tools) who help us run the website.
- Legal authorities if required by law or to protect our rights.
- Third-party platforms where you choose to interact with our content.
All partners and service providers are required to comply with data protection laws.
5. Data Storage & Retention
- Personal data is stored securely on servers within the United Kingdom or the European Economic Area (EEA).
- We retain personal information only as long as necessary for the purposes outlined above.
- When data is no longer needed, it is securely deleted or anonymised.
6. Cookies & Tracking Technologies
Civicfog uses cookies to enhance browsing experience, analyse traffic, and personalise content.
- Essential cookies – required for website functionality.
- Analytics cookies – help us understand user behaviour.
- Preference cookies – save user settings.
You can manage or disable cookies through your browser settings. For more details, please see our Cookie Policy (if applicable).
7. Data Protection & Security
We implement appropriate technical and organisational measures to protect your information, including encryption, secure servers, and access controls. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.
8. Your Rights Under UK GDPR
As a UK-based user, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate information.
- Request deletion of your data (right to be forgotten).
- Restrict or object to certain types of processing.
- Withdraw consent at any time (where applicable).
- Request data portability in a machine-readable format.
To exercise these rights, please contact us (see Section 11).
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated “Effective Date”.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
- Phone: +44 078 1526 4513
- Email: [email protected]
- Address: 69 Durham St, Newcastle upon Tyne NE4 6XQ, United Kingdom
